Terms & Conditions

The domain name www.urbanflex.co.in (“Website”) is owned and operated by UrbanFlex, a men’s premium shirts brand registered under the laws of India and managed independently.

By accessing or using this Website, you agree to comply with the terms and conditions outlined below. If you do not agree with any part of these terms, please refrain from using the Website.

UrbanFlex reserves the right to modify, suspend, or discontinue website content, services, or features at any time without prior notice.

1. Website Services

UrbanFlex.co.in provides a platform for users to browse, purchase, and engage with premium men’s fashion products.
We strive to offer a seamless shopping experience; however, UrbanFlex is not responsible for the actions or services of third-party partners, including payment gateways, logistics providers, packaging vendors, or other external service providers, unless explicitly stated.

2. Content and Copyright Policy

All content available on this Website—including product images, descriptions, graphics, logos, videos, and design elements—is the intellectual property of UrbanFlex or its respective content creators. Unauthorized reproduction or distribution of any material without written consent is strictly prohibited.

Any user-generated content (such as reviews, comments, or testimonials) submitted to the Website grants UrbanFlex a non-exclusive, royalty-free, perpetual, and global license to use, display, promote, and share such content for marketing or communication purposes.

Prohibited Content includes, but is not limited to:

  • Copyright-infringing material

  • Hate speech or offensive language

  • Pornographic, abusive, or defamatory content

  • False, misleading, or deceptive claims

UrbanFlex reserves the right to remove, edit, or restrict user content that violates these terms or is deemed inappropriate.

3. User Responsibilities

  • Users must ensure that all information provided on the Website (including account details, addresses, and payment information) is accurate and up to date.

  • Users agree not to engage in fraudulent, unlawful, or unauthorized activities while using the Website.

  • UrbanFlex does not guarantee the accuracy of third-party or user-submitted content and shall not be held liable for any errors or omissions.

4. Limitation of Liability

UrbanFlex shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use the Website

  • Delays, system interruptions, or data loss

  • Inaccurate product listings, third-party errors, or external service issues

Use of the Website is entirely at the user’s own risk. We do not guarantee uninterrupted access or error-free performance.

5. Account Termination

UrbanFlex reserves the right to suspend or permanently terminate any user account, without prior notice, under the following circumstances:

  • Fraudulent or suspicious activity

  • Violation of these Terms & Conditions

  • Inactivity over a prolonged period

  • Abuse or misuse of services

6. Trademarks and Branding

The UrbanFlex name, logo, and related brand assets are the exclusive property of UrbanFlex.
Any unauthorized use of these trademarks, logos, or branding materials for commercial or public purposes without written permission is strictly prohibited and may result in legal action.

7. Communication and Promotions

By using the UrbanFlex platform (including creating an account, placing orders, or contacting us), you consent to receive:

  • Transactional messages (order updates, confirmations, etc.)

  • Promotional offers, product launches, and marketing updates via Email, SMS, or WhatsApp

You may opt out of promotional communication at any time by following the unsubscribe instructions or by contacting our support team.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes arising from the use of this Website shall fall under the exclusive jurisdiction of the courts of India.

9. Contact Us

For any questions, feedback, or legal concerns related to these Terms & Conditions, you may reach us at:

📧 Email: customercare.urbanflex@gmail.com